Refund Policy
Last updated: November 13, 2025
Thank you for your interest in SunState Fireworks.
This Refund Policy explains our policy regarding refunds and returns for purchases made from our company.
1. Online Website Use
Our website, sunstatefireworks.com, is used only to display and promote our fireworks products and upcoming events.
We do not process online sales or collect payments through this website.
Therefore, no refunds or exchanges are applicable to content or interactions that occur solely online.
2. In-Person Purchases
Refunds and exchanges apply only to purchases made directly through our authorized retail locations or approved event stands.
To be eligible for a refund or exchange:
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You must present a valid proof of purchase (such as a receipt).
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The product must be unused and in its original packaging.
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Requests must be made within 7 days of purchase.
3. Non-Refundable Items
Due to the nature of fireworks and local safety regulations, the following items are non-refundable:
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Opened or used fireworks
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Damaged items resulting from improper storage or handling after purchase
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Discounted or clearance items
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Any product not purchased directly from SunState Fireworks or one of our official partners
4. Safety and Compliance
We comply with all local and state regulations regarding the sale and handling of fireworks.
Once products are sold, customers are responsible for storing and using them safely and in accordance with the law.
5. How to Request a Refund or Exchange
If you believe you are eligible for a refund or exchange, please contact us with your proof of purchase and product details.
We’ll review your request and respond promptly.
📧 Email: sunstatefireworksorlando@gmail.com
📍 Location: Orlando, Florida, USA